Digital transformation has been ongoing for years. Companies continually seek to build a fully integrated customer experience across all channels while simultaneously modernizing their IT infrastructure and technologies. If you’ve been sitting on the fence, though, now is the time to act. Here are four trends for 2022 that all businesses, regardless of size or industry, should take into consideration. Otherwise, you risk being left behind by your competitors.

Internet of Things

The Internet of Things (IoT) refers to connected smart devices across all aspects of life. From self-driving cars to fitness trackers to smart refrigerators, more and more things we use in daily life are now connected. Consisting of lots of devices working together, entire smart cities are starting to develop from the IoT. It’s important to note that IoT devices continuously gather and track a wide range of data that is then used to improve performance.

Artificial Intelligence

Artificial intelligence (AI) encompasses everything from supercomputers crunching immense datasets to humanoid robots making independent decisions. At its heart, AI refers to the ability of a machine to continually collect and act upon data to iteratively improve itself over time. AI mimics human intelligence. But with the right technologies, it can process and learn from huge amounts of data extremely quickly. With so much data available today, using AI is generally the best way for companies to make sense of it. This is true regardless of industry.

Bots

The COVID-19 pandemic and accompanying lockdowns forced companies to shift operations online virtually overnight. Automated chatbots were already making inroads in customer service. But they became essential in many industries due to the pandemic. Today, improvements in AI are making bots more adaptable and more useful than ever before. Regardless of industry, employing bot technology can take some of the pressure off of your team.

Cloud Computing

If you still haven’t started migrating to the cloud, now is the time to think seriously about doing so. Unlike legacy on-premises servers, cloud computing takes advantage of banks of remote servers to which users connect through the internet. Rather than making massive investments in infrastructure, you simply pay for the storage and services you use.

The datacenters are routinely upgraded, improving reliability and performance. You’ll have the ability to scale elastically, accessing the resources you need when you need them rather than trying to estimate your future storage needs. And should your office experience a disaster, recovering data that is mirrored on several different servers is a whole lot easier than trying to recover data from a flooded on-premises server.

Digital transformation is happening across all industries and is projected to continue at a high rate this year. If you haven’t yet started taking advantage of digital technologies, now is the time to get going, or you risk being left behind.

Build A Forward-Thinking IT Team With PEAK

If you are looking for talented IT professionals who can help your organization achieve its goals in the new year, contact the experts at PEAK Technical Staffing today to learn how we can help you access cutting-edge talent.